Return Policy

Return Policy

We're so glad you're here, and we want you to feel confident and safe shopping with us. Due to the intimate nature of our products, we've created a return policy that prioritizes both hygiene and your satisfaction.

Final Sale Items

For the health of our customers all sex toys and intimate items (including lingerie, bodysuits, and panties) are final sale and non-returnable once opened or worn.

Damaged or Defective Items

If your orders arrive damaged or defective, please contact us within 7 days of delivery. Send an email to Th33Boxxx@gmail.com with your order number and clear photos of the issue. We'll be happy to replace the item or issue store credit, depending on availability.

How To Start a Return

Email us at Th33Boxxx@gmail.com with your order number and the reason for your return. We'll respond with the next steps and return instruction if your item is eligible.

Please Note:

  • All Returns must be approved before sending back.
  • Items sent back without authorization will not be accepted or refunded.
  • Refunds (if approved) will be issued to the original payment method within 10 business days after we receive and inspect your return.

Thank you for shopping with us. We appreciate your trust and are here to make sure you feel sexy, safe and satisfied.